Category Archives: GoGreenET.com

Service to brag about!

By J. Mark DeNicola | Published: August 12, 2015
Recently I posted an article about measuring and managing customer loyalty and satisfaction. I mentioned that not always is there a direct correlation between good service metrics, such as response time, prints between calls, etc. and customer satisfaction. But just try to retain an account if those good metrics do not exist! That being said, […]
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Thermocopy was featured on a WBIR-TV 10 news segment about green jobs in East Tennessee

By J. Mark DeNicola | Published: July 18, 2011
Thermocopy featured in WBIR story about green jobs
Also posted in Ideas + Observations, Keep Knoxville Beautiful, Knoxville Chamber, Thermocopy | Tagged , , , , , , , | 3 Comments

We now officially carry the Lexmark product

By J. Mark DeNicola | Published: June 21, 2011
We are a Lexmark dealer!
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Ricoh dealer conference is worth the trip

By J. Mark DeNicola | Published: May 24, 2011
The Ricoh dealer conference has been a good use of my time!
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