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Sustainability Accounting Course

I am getting my CEUs from WesternCPE this week. Today I am taking a class on sustainable accounting methods. While not an SEC company and certainly not required to report nor provide a formal accounting, I am proud of the efforts that Centriworks has taken to increase sustainability awareness in our company and our clients […]
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Great Interview with Steve Sumner, president of Thermocopy

enxmagazine interviewed Steve Sumner, president of Thermocopy, for their August edition.  The content illustrates why Thermocopy is an excellent company to work for, and with! Use the link below to read the article. Thermocopy Dealer Spot Light Article
Also posted in Business Management, Ideas + Observations, Service Excellence, Thermocopy Greenworks | Leave a comment

Environmental sustainability initiatives make bottom-line business sense! Find out why!

What follows is an interview I did with Carl Schell, Senior Editor at KeyPoint Intelligence, about Thermocopy’s environmental sustainability efforts. In the interview I talk about how environmental sustainability initiatives make bottom-line business sense and how Thermocopy assists their client’s internal initiatives. Many thanks to Carl for giving us the chance to communicate these efforts. […]
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Service to brag about!

Recently I posted an article about measuring and managing customer loyalty and satisfaction. I mentioned that not always is there a direct correlation between good service metrics, such as response time, prints between calls, etc. and customer satisfaction. But just try to retain an account if those good metrics do not exist! That being said, […]
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