Category Archives: Business Management

Thermocopy received Ricoh’s Service Excellence Award

By J. Mark DeNicola | Published: November 21, 2017
Ricoh has honored  Thermocopy as a 2018 “Circle of Excellence Certified Dealership.”  Fewer than 20% of Ricoh Family Group Dealers earned the “Circle of Excellence” award. To be considered for the program, a company must demonstrate a commitment to customer service and technical expertise following Ricoh’s strict guidelines. Adjudicated categories that are the basis for […]
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Our Thermocopy Service Technicians Achieve Ricoh’s Highest Award for Service Excellence, the “Prestige” Certification

By J. Mark DeNicola | Published: November 4, 2017
13 of our service technicians earned the 2017 Ricoh “Prestige” certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program. The “Prestige” certification is obtained via completion of on-line time-sensitive testing and is available to be earned by all Ricoh-Savin-Lanier professionals certified by […]
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The New Leasing Standards: What You and Your Company Need to Know

By J. Mark DeNicola | Published: September 1, 2017
Take the link below to an article I wrote for ENX Magazine about the new leasing standards set to go into effect in 2018. It is an overview meant to peak the reader’s interest about their leasing situations and investigate what they need to do to comply. New Leasing Standards
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Great Interview with Steve Sumner, president of Thermocopy

By J. Mark DeNicola | Published: August 11, 2017
enxmagazine interviewed Steve Sumner, president of Thermocopy, for their August edition.  The content illustrates why Thermocopy is an excellent company to work for, and with! Use the link below to read the article. Thermocopy Dealer Spot Light Article
Also posted in GoGreenET.com, Ideas + Observations, Service Excellence, Thermocopy Greenworks | Leave a comment