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Author Archives: J. Mark DeNicola
Thermocopy received Ricoh’s Service Excellence Award
Ricoh has honored Thermocopy as a 2018 “Circle of Excellence Certified Dealership.â€Â Fewer than 20% of Ricoh Family Group Dealers earned the “Circle of Excellence†award. To be considered for the program, a company must demonstrate a commitment to customer service and technical expertise following Ricoh’s strict guidelines. Adjudicated categories that are the basis for […]
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Our Thermocopy Service Technicians Achieve Ricoh’s Highest Award for Service Excellence, the “Prestige†Certification
13 of our service technicians earned the 2017 Ricoh “Prestige†certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best†as part of Ricoh’s Service Excellence Program. The “Prestige†certification is obtained via completion of on-line time-sensitive testing and is available to be earned by all Ricoh-Savin-Lanier professionals certified by […]
THE WALL THAT HEALS – An emotional experience!
I had the privilege of attending the opening ceremonies presenting THE WALL THAT HEALS to the Knoxville Metro Area of which Thermocopy is a sponsor. It took me back to my first visit to the Vietnam Memorial in Washington DC and the emotions I felt when I viewed the over 58,000 names on the wall. […]
Posted in Community Service, Ideas + Observations, Thermocopy Tagged community activities, Events, freedom, military, patriotism Leave a comment
Our Centriworks Service Technicians Are the BEST!