Author Archives: J. Mark DeNicola

Living the Volunteer Spirit

By J. Mark DeNicola | Published: June 13, 2020
To Our Community, We Commit: To invest resources and manpower to achieve civic goals To be an environmentally responsible business partner After over 5 decades still living up to our mission!
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Are you working from home? Some suggestions to make you more productive.

By J. Mark DeNicola | Published: April 8, 2020
Drawing on my experience of conducting a job search from home back in 1992, I sent these suggestions to my sales staff as they started working from home on March 23.  Maybe the suggestions will help you if you are currently working from home or contemplating it. Continue your regular routines in the morning Get […]
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The Centriwork’s Administration Group – Superstars

By J. Mark DeNicola | Published: January 7, 2020
The performance of our administrative group is fantastic! One of our KPI’s for the group is billing accuracy. And the numbers are in for the year. They issued 39,796 unique invoices and only had to credit and reissue 115 of them! That is a 99.7% billing accuracy rate! They make our Area Business Managers’ and […]
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Centriworks – Winner of CEO Juice 2019 NPS Award

By J. Mark DeNicola | Published: January 7, 2020
CEO Juice just announced the winners of the NPS awards for 2019! I am proud that Centriworks, with an NPS score of 97.02 for 2019, achieved the World Class Service level and ranked #21 of the 346 companies in North America reporting in our industry. Satmetrix, the company behind Net Promoter Score, defines World Class […]
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