Category Archives: Thermocopy

Our Thermocopy Service Technicians Achieve Ricoh’s Highest Award for Service Excellence, the “Prestige” Certification

13 of our service technicians earned the 2017 Ricoh “Prestige” certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program. The “Prestige” certification is obtained via completion of on-line time-sensitive testing and is available to be earned by all Ricoh-Savin-Lanier professionals certified by […]
Also posted in Awards, Best Practices, Business Management, Service Excellence | Leave a comment

THE WALL THAT HEALS – An emotional experience!

I had the privilege of attending the opening ceremonies presenting THE WALL THAT HEALS to the Knoxville Metro Area of which Thermocopy is a sponsor. It took me back to my first visit to the Vietnam Memorial in Washington DC and the emotions I felt when I viewed the over 58,000 names on the wall. […]
Also posted in Community Service, Ideas + Observations | Tagged , , , , | Leave a comment

Corporate Vision Magazine – CFO of the Year USA: 2017

The attached article was written by Corporate Vision Magazine to commemorate my CFO of the Year – USA: 2017 award. Corporate Vision Magazine – CFO of the Year USA 2017
Also posted in Awards, Best Practices, Business Management, Ideas + Observations | Tagged , | Comments closed

Nostalgia: Triggered

The renovation project has triggered some nostalgia in me. This picture of Thermocopy is from the early 1970’s. Randall Sumner started Thermocopy in 1964 with 2 partners each of whom contributed $50 in cash. I’m glad Randall had the foresight to buy out his partners within the first 3 years of being in business. It […]
Also posted in Centriworks, Thermocopy Greenworks, Thermocopy University | Leave a comment