Category Archives: Business Management

Our Centriworks Service Technicians Are the BEST!

Today in our quarterly review, we recognized our service team members who achieved the Ricoh Family Group’s highest honor, the “Prestige” certification.
Also posted in Awards, Best Practices, Centriworks, Service Excellence | Leave a comment

Thermocopy received Ricoh’s Service Excellence Award

Ricoh has honored  Thermocopy as a 2018 “Circle of Excellence Certified Dealership.”  Fewer than 20% of Ricoh Family Group Dealers earned the “Circle of Excellence” award. To be considered for the program, a company must demonstrate a commitment to customer service and technical expertise following Ricoh’s strict guidelines. Adjudicated categories that are the basis for […]
Also posted in Awards, Best Practices | Leave a comment

Our Thermocopy Service Technicians Achieve Ricoh’s Highest Award for Service Excellence, the “Prestige” Certification

13 of our service technicians earned the 2017 Ricoh “Prestige” certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program. The “Prestige” certification is obtained via completion of on-line time-sensitive testing and is available to be earned by all Ricoh-Savin-Lanier professionals certified by […]
Also posted in Awards, Best Practices, Service Excellence, Thermocopy | Leave a comment

The New Leasing Standards: What You and Your Company Need to Know

Take the link below to an article I wrote for ENX Magazine about the new leasing standards set to go into effect in 2018. It is an overview meant to peak the reader’s interest about their leasing situations and investigate what they need to do to comply. New Leasing Standards
Also posted in Best Practices, Ideas + Observations | Tagged , , , , | Leave a comment