Category Archives: Awards

Centriworks – Winner of CEO Juice 2019 NPS Award

CEO Juice just announced the winners of the NPS awards for 2019! I am proud that Centriworks, with an NPS score of 97.02 for 2019, achieved the World Class Service level and ranked #21 of the 346 companies in North America reporting in our industry. Satmetrix, the company behind Net Promoter Score, defines World Class […]
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Our Centriworks Service Technicians Are the BEST!

Today in our quarterly review, we recognized our service team members who achieved the Ricoh Family Group’s highest honor, the “Prestige” certification.
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Thermocopy received Ricoh’s Service Excellence Award

Ricoh has honored  Thermocopy as a 2018 “Circle of Excellence Certified Dealership.”  Fewer than 20% of Ricoh Family Group Dealers earned the “Circle of Excellence” award. To be considered for the program, a company must demonstrate a commitment to customer service and technical expertise following Ricoh’s strict guidelines. Adjudicated categories that are the basis for […]
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Our Thermocopy Service Technicians Achieve Ricoh’s Highest Award for Service Excellence, the “Prestige” Certification

13 of our service technicians earned the 2017 Ricoh “Prestige” certification. The designation demonstrates knowledge and skill that makes them the “Best of the Best” as part of Ricoh’s Service Excellence Program. The “Prestige” certification is obtained via completion of on-line time-sensitive testing and is available to be earned by all Ricoh-Savin-Lanier professionals certified by […]
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